Instead of a 500-page operator phone bill, a simple portal view.
Scanning through an incomprehensible operator phone bill means time and resources wasted. Not to speak of the cost associated with a phone policy that cannot be effectively enforced lacking the tools. Alekstra Portal changes this by turning the monthly phone bill into an easy-to-use portal that provides explanations to the entire organization’s phone bills in only 5-10 minutes.
In a typical organization, only 10-20% of the users create 60-80% of the total phone bill. Pareto principal in practice. Identifying these users, knowing why their phone costs are high, creating cost awareness with these users, and following up on unacceptable phone usage can produce substantial savings. These savings can lower the total phone bill by hundreds of thousands of euros per year in a large organization.
Because the Alekstra Portal is easy to use, time consumed checking the monthly phone bill can be reduced by -80…-90% compared to the old process where the 500-page operator phone bill gets circulated around. This time saved by the controller, BU-head or IT manager can be used into something more productive and rewarding than scanning through an incomprehensible operator phone bill.
Alekstra Portal turns the typical 500-page phone bill into two simple portal views: summary view and phone policy view. In these views, the user can drill down to any aspect of the phone bill dynamically, check previous periods, and group the view by cost center or operator, for example.
Checking adherence to the organization’s phone policy through these views takes no more than 5-10 minutes from a first-time user.
As part of Intelligent Phone Bill service, any member of the customer organization (CFO, IT-managers, controllers, cost center heads, etc.) can be given access to the portal. This creates cost awareness all the way to the grass root level.